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Samsung Galaxy S7 Edge Help


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#1 B1eep1ngPh0ne314

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Posted 01 June 2018 - 01:00 AM

My Samsung Galaxy S7 Edge is recycled from a previous owner. I cleared cache and factory reset. Malwarebytes for android shows unusual app privacy permissions, ie. 172 have network access, 56 can cost you money, 17 can be device administrator, etc.
Privacy permissions are the same after another factory reset. There is no SD card in the phone.
I "chatted" w/ Malwarebytes who insist the problem is w/ my phone, not their app. Am I infected?
Any advice is appreciated. Thanks.

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#2 Harry_Baker

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Posted 01 June 2018 - 07:27 AM

Hi,

 

no you are not infected. If you have run the Privacy Audit feature in the malwarebytes app it shows you which applications have access to do what. These are the prompts that you get when you first open an app that say "Would you like to allow [App] to access [x]"

 

If you have factory reset then there should be no issues on the phone and when it says that apps can cost you money this is applications like the "Play Store" whereby it can cost you money if you purchase apps.

 

Should be nothing to worry about.



#3 B1eep1ngPh0ne314

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Posted 01 June 2018 - 07:55 AM

I'm confused as to why during my live chat on the Malwarebytes website they said I had an unusual high # of permissions. But I'm tired of worrying abt it so I will take your opinion to heart and thank you for taking the time to reply.

#4 Harry_Baker

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Posted 01 June 2018 - 08:23 AM

I'm confused as to why during my live chat on the Malwarebytes website they said I had an unusual high # of permissions. But I'm tired of worrying abt it so I will take your opinion to heart and thank you for taking the time to reply.

If you have run a factory reset then you should have nothing to worry about :-).

 

If you want to take a screenshot and post it I can go ahead and download malwarebytes on my S9 and see if I get anything different.



#5 B1eep1ngPh0ne314

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Posted 01 June 2018 - 09:33 AM

That is so nice of you!  I'll gladly take you up on your offer.  This forum reply does not offer attachment as an option.  If necessary for you then I can start a new thread and link to it with attachments.  Otherwise, my phone shows as follows in Malwarebytes > Privacy audit

 

have network access

172 apps

 

can access storage

155 apps

 

can read your personal info

138 apps

 

can access secure settings

80 apps

 

can access accounts:

66 apps

 

can control hardware

65 apps

 

can block screen

62 apps

 

can track location

62 apps

 

can cost you money

56 apps

 

can monitor calls

49 apps

 

can access text messages

48 apps

 

can make calls

45 apps

 

can publish shortcuts to the main screen

40 apps

 

can access calendar

23 apps

 

can be Device Administrator

17 apps

 

Can download files silently

16 apps

 

uses accessibility service

1 apps

 

Thanks you!!!



#6 Harry_Baker

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Posted 01 June 2018 - 09:35 AM

Hi mate,

 

that sounds very similar to mine. Nothing to worry about unless you want to revoke permissions to applications. However, doing so will reduce the usability of your phone. If you have just factory reset all is good so you can go ahead and use it :-)

 

Regards,

Harry



#7 B1eep1ngPh0ne314

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Posted 01 June 2018 - 09:38 AM

Ok thx




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