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Random crashes from different processes


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#1 gangel

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Posted 19 February 2024 - 03:28 AM

Hi all, 

Been running the pc for about 4 years.
never had issues, GFX up to date.

To be fair a bunch of drivers probably arent.

I use for gaming, work (coding) and a bit of streaming.

 

Any advice very welcome!

 

all requested files attached.


Edited by gangel, 19 February 2024 - 03:39 AM.


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#2 Pkshadow

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Posted 19 February 2024 - 03:34 AM

Hi, Welcome to BC.

 

Could you do Speccy this way as per instructions please.  Very much easier to red, thanks :  Please Post a "link" of Speccy Report.
Please install Speccy Free : https://m.majorgeeks.com/files/details/speccy.html
Use Custom Install
  At the Top Left Corner of Speccy --> Click File and then Click Publish Snapshot Report, a window will popup and Click YES. --> Another popup will appear and then Click "Copy To Clipboard" then Paste that "link" to your next reply in your thread.


" mosquitoes really wake up everyday and choose violence "   — dalia (@_dalia7)
www.cnn.com/2020/07/23/health/mosquitoes-attraction-humans-future-wellness-scn/index.html
 

I-7 ASUS ROG Rampage II Extreme  / ASUS TUF Gaming F17 / I-7 4770K ASUS ROG Maximus VI Extreme


#3 gangel

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Posted 19 February 2024 - 03:38 AM

http://speccy.piriform.com/results/naA6t5rcZdoeauBmy6W3D3i

Apologies, ill add that to the above too.
I saw "Speccy as PDF" in the FAQ and just went from there, sorry!

 

Let me know if the link version here is also not correct, i did a free install already, so I just went from there.



#4 Pkshadow

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Posted 19 February 2024 - 03:42 AM

Is ok, :=}

 

What Rev is your  B550M AORUS ELITE   rev. 1.0/1.1/1.2. 1.3  please.


" mosquitoes really wake up everyday and choose violence "   — dalia (@_dalia7)
www.cnn.com/2020/07/23/health/mosquitoes-attraction-humans-future-wellness-scn/index.html
 

I-7 ASUS ROG Rampage II Extreme  / ASUS TUF Gaming F17 / I-7 4770K ASUS ROG Maximus VI Extreme


#5 gangel

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Posted 19 February 2024 - 03:50 AM

Just checked:
1.0



#6 Pkshadow

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Posted 19 February 2024 - 04:15 AM

Hi, Thanks..

 

Note running BIOS Version : F2    Date: 7/07/2020 (1 yr after Win10 was released)  Current Version for your : Ryzen 7 3700X   Code Name: Matisse is Version F17 and have missed major security updates, Improvements, stability and a bunch of AMD AGESA updates.   Update any and all drivers you have missed from your Support Page below :

https://www.gigabyte.com/Motherboard/B550M-AORUS-ELITE-rev-10-11-12/support#support-dl-bios

This is a Must do.  Not F18 is not for your Chip.

 

Malwarebytes is a full fledged A/V program so it suggest turn off A/V so goes back to Defender   

https://www.howtogeek.com/230158/how-to-run-malwarebytes-alongside-another-antivirus/

I do not see Defender Firewall up..... So can add this to it for more control https://www.binisoft.org/wfc  Developer now with Malwarebytes thus name, colours.

Can also use : https://www.malwarebytes.com/browserguard

Note will need to run MS Update to get Defender updates.  Note : Do not take drivers from MS Update Download, use your Support Page.

 

So was this a Clean Install late 2923 ??  If it was did you install your Chipset and then your Sata Drivers and the lesser drivers from your Support Page. ??

If not that is how you do it.  So better late than never.  If still have problems going forward do a Clean Install then Install as above, off-line as soon as finished installing Win10.

 

Suggest change from the above to new MS PC Manager : Note stay off of links in Web Tools

https://pcmanager.microsoft.com/en-us  which thern does away with having or wanting to run the below.

 

CCleaner is installed.  It is not recommended here to use as it can delete duplicates which Win10/11 need as well as Registry entries that are still in use.

In Scheduled Tasks you have : npcapwatchdog  is this intended.

 

As well are the Adobe additions for your HOST FILE your doing or a hack ??


Edited by Pkshadow, 19 February 2024 - 04:22 AM.

" mosquitoes really wake up everyday and choose violence "   — dalia (@_dalia7)
www.cnn.com/2020/07/23/health/mosquitoes-attraction-humans-future-wellness-scn/index.html
 

I-7 ASUS ROG Rampage II Extreme  / ASUS TUF Gaming F17 / I-7 4770K ASUS ROG Maximus VI Extreme


#7 Pkshadow

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Posted 19 February 2024 - 04:33 AM

A lot of crashes with : Plex Transcoder.exe

 

021924 Dump

===========

IRQL_NOT_LESS_OR_EQUAL (a)

PROCESS_NAME:  mscorsvw.exe    =========== NOTE Do not download anything : https://www.thewindowsclub.com/fix-net-runtime-optimization-service-high-cpu-usage-on-windows-11-10

SYMBOL_NAME:  fileinfo!FIPfInterfaceOpen+613

 

The BSOD Kernel Dump Export @ubuysa will need to look further than I have to read the stack and figure out more.  Maybe in a little while or not until late tomorrow my time. 

Maybe around your time..


Edited by Pkshadow, 19 February 2024 - 04:34 AM.

" mosquitoes really wake up everyday and choose violence "   — dalia (@_dalia7)
www.cnn.com/2020/07/23/health/mosquitoes-attraction-humans-future-wellness-scn/index.html
 

I-7 ASUS ROG Rampage II Extreme  / ASUS TUF Gaming F17 / I-7 4770K ASUS ROG Maximus VI Extreme


#8 gangel

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Posted 19 February 2024 - 04:54 AM

Thats awesome thanks mate, 

I ahvent done a clean install for.. maybe 1.5-2 years, so no, not late 2023.
Ill update the Aorus stuff asap.

The malwarebytes does seem to have firewall becuase it pops up here and there? So do you think i still need to get that other one?
I'll change the setting to run in conjucntion with defender.

 

Last time i clean installed, im sure i got the drivers from the support page, but ill redo now.

 

Will delete CCCLeanrer

The host file change was my doing, running a very old version f lightroom classic to access some old files but i lost my old key :(  



#9 Pkshadow

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Posted 19 February 2024 - 06:02 PM

Hi, Malwarebytes doesn't have an integrated firewall.

https://cybernews.com/best-antivirus-software/malwarebytes-review/

 

What you are seeing is Malware/A/V stuff popup.

 

(I run MBAM myself (free for life) and another Security Software so have MBAM not integrated as per the URL.  No need for WTF but if did would run it.)

 

So options were as given for MBAM to run along side Defender so can use the WTF which brings out hidden Defender Controls.

Can also run https://www.majorgeeks.com/files/details/configuredefender.html which brings out more Defender A/V controls.

 

I run MBAM and Browser Guard as the browser is usually the 1st way in.


" mosquitoes really wake up everyday and choose violence "   — dalia (@_dalia7)
www.cnn.com/2020/07/23/health/mosquitoes-attraction-humans-future-wellness-scn/index.html
 

I-7 ASUS ROG Rampage II Extreme  / ASUS TUF Gaming F17 / I-7 4770K ASUS ROG Maximus VI Extreme


#10 gangel

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Posted 19 February 2024 - 08:56 PM

great thanks again BC



#11 Pkshadow

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Posted 20 February 2024 - 02:07 AM

The BSOD Kernel Dump Export @ubuysa hope will look further


" mosquitoes really wake up everyday and choose violence "   — dalia (@_dalia7)
www.cnn.com/2020/07/23/health/mosquitoes-attraction-humans-future-wellness-scn/index.html
 

I-7 ASUS ROG Rampage II Extreme  / ASUS TUF Gaming F17 / I-7 4770K ASUS ROG Maximus VI Extreme


#12 ubuysa

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Posted 20 February 2024 - 03:54 AM

Looking at the five dumps you uploaded there are two areas where I would start troubleshooting....

  1. Three of the dumps specifically reference Malwarebytes drivers on the call stack leading up to the dump (farflt.sys and MbamChameleon.sys). That said, MBAM is usually pretty stable as long as it's kept updated. These drivers look to be reasonably recent, dating from July and December 2023. However, it's a well-known problem to run two real-time antivirus engines at the same time, so if you are 'integrating MBAM with Defender' that's a problem.

    You need to pick either Windows Defender and Windows firewall, or pick Malwarebytes, and disable the other one. For troubleshooting purposes I would prefer that you enable Windows Defender and firewall and uninstall Malwarebytes completely, using the Malwarebytes removal tool, so that we remove it from the equation.

    The two other dumps do not specifically reference Malwarebytes, but that doesn't mean that it can't have been involved. One dump references the Nvidia graphics driver (nvlddmkm.sys) and the version you have may be old, dating from September 2023. It would be worth looking for an update to this driver, although I think that nvlddmkm.sys may be a victim rather than the cause.
     
  2. The other factor that's common between all five dumps is RAM. All the bugcehks, which are mostly different and which occur in different operations, are memory related in one way or another. We have two 0xC000005 exceptions (invalid memory reference), one because of a non-canonical address (ie. not in the valid x64 address range) and one because of an obviously invalid address (0x10).

    There is also a 0xA bugcheck caused by an attempt to reference memory address zero whilst at an elevated IRQL. The elevated IRQL is what caused the 0xA bugcheck rather than one with a 0xC0000005 exception. Memory address zero is always invalid.

    There is a 0xBE bugcheck, which is an attempt to write to read-only memory (this dump is one that has both farflt.sys and MbamChameleonsys on the call stack leading up to the dump).

    The firth dump is a 0x7F bugcheck caused by an exception occurring whilst running an exception handler for an earlier exception (a so-called double-fault).

    All of these bugchecks could be easily explained by bad RAM so it's important to test your RAM...
    • Download Memtest86 (free), use the imageUSB.exe tool extracted from the download to make a bootable USB drive containing Memtest86 (1GB is plenty big enough). Do this on a different PC if you can, because you can't fully trust yours at the moment.
    • Then boot that USB drive on your PC, Memtest86 will start running as soon as it boots.
    • If no errors have been found after the four iterations of the 13 different tests that the free version does, then restart Memtest86 and do another four iterations. Even a single bit error is a failure.

Let us know how this are with Malwarebytes uninstalled and after that RAM test.



#13 gangel

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Posted 20 February 2024 - 05:38 AM

thanks, ubuysa, I'm doing all suggested above.

 

I just had 2 more bsods today. worth uploading logs or just go ahead with suggestions first?



#14 ubuysa

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Posted 20 February 2024 - 07:00 AM

Try those suggestions first and if it BSODs after that then run the SysnativeBSODCollectionApp again and upload the output.



#15 gangel

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Posted 01 March 2024 - 10:14 AM

THanks again guys, 

Just an update, 

Updated bios to the 17 version as suggested.  Havent updated all drivers yet.. not 100% which ones to update but ill look again tomorrow.

Updated GFX again

uninstalled malwarebytes as recommended.

uninstalled CC CLeaner.

Still getting 2-3 BSOD per day.

 

Running memtest now.






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