Please help! Windows 7, blue screen after Norton power eraser download

I run windows 7. Downloaded Norton power eraser after computer running poorly. Shortly thereafter, got blue screen. Trying safe mode, but doesn't stay up long. Please help. Pick of blue screen attached.

Edited by hamluis, 23 February 2024 - 06:02 PM.

Hi, Welcome to BC.

Please do not make anymore posts other than here.

See if can get this done.   From a Administrator Command Prompt on C: Run SFC /SCANNOW   or from a boot disk to run on C:

You missed the directions : https://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-vista-through-to-11/

Attaching is a 3 step process.

Edited by Pkshadow, 23 February 2024 - 06:04 PM.

No, do not want it run in safe mode.  As well SFC can not be run in safe mode.

Do you have a Boot Disk ?  Will bring up >X then change to C:

Or try one of these : https://www.makeuseof.com/tag/bootable-windows-pe-based-recovery-discs/

I thought it still booted occasionally.

No those things and that command are not for Safe Mode.

I want you to run this Command from C:     SFC /SCANNOW

https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e

It will attempt to fix corrupted System Files

That means it needs to reboot..... Reboot then run it.