cannot edit hidden files option

hi,  on this HP laptop with Windows 10 i would like to be able to view the hidden files but when i go to View when using explorer and click on "hidden files" it doesn't seem to stay.  is it a registry issue?  if so maybe one or you can walk me through the steps.

thanks again

it looks like I posted this in the wrong area, show I move it to Windows 10 Discussion Forum?

Edited by angieInVA, 23 March 2020 - 01:06 PM.

You did the following steps?

Open File Explorer. Click the View Tab and Select Options > Change Folder and Search Options. Click the View tab and and check Show Hidden Files, Folders and Drives. Click "Apply to All Folders". Click Apply.

here is what I did, options, view, show hidden files, folders and drives, apply to all folders and then apply

Then it should have stuck. It may be that FastStartup is causing the problem. It uses a hibernation file to save settings for a quicker starup. Disable it by doing the following. 

Type CMD in the search bar. Right Click > Run As Administrator. Type the following commands.

powercfg.exe -h off
shutdown /p

This will immediately shut down the computer so save any open programs first.

Reboot and do the same steps. See if the setting sticks. Other than that I would not know what the problem would be.

that did the trick, thank you!

You're Welcome,

Glad that sorted it out and thanks for the update.