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Windows server 2019. Broken desktop.


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#1 ionicwake

ionicwake

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Posted 06 December 2023 - 12:54 PM

is there a way i can repair this without having to re-install Windows server? I have backups, but i would rather not have to completely recover a server that's in production. I appreciate any advice ya'll can shoot my way. 
 
 
OS: windows server 2019
the machine is running 3 VM's via HyperV
 
there is no desktop enviroment, just a blank screen.
Errors i have found in the Event logs.
 
1.Faulting application name: sihost.exe, version: 10.0.17763.2989, time stamp: 0x3f8d2519
Faulting module name: Windows.Shell.ServiceHostBuilder.dll, version: 10.0.17763.1697, time stamp: 0x933a85e0
 
2.The Open procedure for service "BITS" in DLL "C:\Windows\System32\bitsperf.dll" failed with error code An internal error occurred.. Performance data for this service will not be available.
 
3. Fault bucket 1929559239655825535, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
 
UPDATE:

Fault bucket 1706589261155044255, type 5

Event Name: BEX64

Response: Not available

Cab Id: 0

Problem signature:

P1: explorer.exe

P2: 10.0.17763.4840

P3: c16005b1

P4: ucrtbase.dll

P5: 10.0.17763.1490

P6: 48ac8393

P7: 000000000006e77e

P8: c0000409

P9: 0000000000000007

P10:

 
Problem signature:
P1: sihost.exe
P2: 10.0.17763.2989
P3: 3f8d2519
P4: Windows.Shell.ServiceHostBuilder.dll
P5: 10.0.17763.1697
P6: 933a85e0
P7: 80270234
P8: 000000000000dd0b
P9: 
P10: 

Edited by ionicwake, 07 December 2023 - 10:28 AM.


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