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Windows XP scrambled screen & lockup

Started by saiwong , Aug 01 2023 04:08 PM

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3 replies to this topic

#1 saiwong

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Posted 01 August 2023 - 04:08 PM

Hello,

I have a Window XP machine that I use to run retro software (that has a hard time running on newer operating systems).

The machine has not been connected to the internet for several years and has been working fine.

However a few days ago when I boot up the machine, I would suddenly get a scrambled screen and lockups

Sometimes I don't even get to login.

Sometimes the mouse freezes so I can't even login

Sometimes the monitor switches off

Does anyone know what is happening. I don't think it is a virus because the Windows XP machine has not been connected to the internet for many years and I don't copy files to this computer . So it has pretty much been isolated.

I want to try a restore point but cannot even get to that setting before the computer freezes

Please help

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#2 cryptodan

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Posted 01 August 2023 - 06:03 PM

Download and install min-toolbox from here: https://www.bleepingcomputer.com/download/minitoolbox/

With the following:

Last 10 error messages from the logs
Installed Application
Problematic Devices
List users and partitions

US Navy Veteran from 2002 to 2006

Masters in Computer and Digital Forensics Expert - Stevenson University Alumni 2015

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#3 saiwong

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Posted 03 August 2023 - 04:50 AM

I can't even login to PC so don't think I can even install software.

Been investigating and believe the fault may be the graphics card.

How do I revert to the default Windows XP internal graphics card/driver (taking into consideration current graphics card is faulty and shuts down shortly after bootup) ?

Do I also need to connect to a different port ?