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Bitdefender Uninstall Problem


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#1 skuddle

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Posted 25 November 2023 - 11:43 PM

I just uninstalled Bitdefender by using Bitdefender's uninstall tool from their website. After rebooting, I can see no traces of Bitdefender on my computer. I haven't checked the registry yet. But when I went to Control Panel/All Control Panel Items/Security and Maintenance/Problem Details I saw the following:

 

Attached File  20231125 Bitdefender Uninstall Problem 1.jpg   195.05KB   0 downloads

 

Attached File  20231125 Bitdefender Uninstall Problem 2.jpg   87.05KB   0 downloads

 

I opened Windows Defender and checked everything that I could and found that everything appeared to be protected.

 

Do I have a problem and if so, how do I fix it?


Edited by hamluis, 26 November 2023 - 05:33 AM.
Moved from W10 Spt to AV/AM - Hamluis.

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#2 MoxieMomma

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Posted 26 November 2023 - 01:51 AM

Those screenshots are illegible for me.

If you have traces of Bitdefender remaining, you may need to temporarily reinstall it and then uninstall again, using their removal tool (following their explicit instructions).

If that doesn't work, try Revo Uninstaller (has both free and paid versions) or Geek Uninstaller (free).
(These may be PAID software, and I'm not in any way endorsing them, nor do I have any financial interest in either product.)

#3 MoxieMomma

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Posted 26 November 2023 - 01:53 AM

Windows Defender should take over with active protection after uninstalling Bitdefender.
If it doesn't, you may need to check Windows Defender settings.

#4 skuddle

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Posted 26 November 2023 - 09:00 AM

Those screenshots are illegible for me.

Hmmm. When I click on them, a window opens that shows them at full size.


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#5 0lds0d

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Posted 26 November 2023 - 09:34 AM

https://www.systweak.com/blogs/windows-defender-wont-update/


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#6 quietman7

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Posted 28 November 2023 - 10:23 AM

Sometimes it may take a couple of computer reboots after performing an uninstall of a third-party anti-virus.


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