Random crashes from different processes

Do not need to uninstall Malwarebytes. (usually someone wants you to) https://www.howtogeek.com/230158/how-to-run-malwarebytes-alongside-another-antivirus/

Thanks PKShadow.  TBH I just wanted to totally eliminate all random things then start putting them back if i got a solution.

I've done one run of the memtest and go 0 errors. will run again. (4 pass, 13 test)

In Scheduled Tasks you have : npcapwatchdog  is this intended.

I have no idea what this is.

I've Attached the sysnative thing again here.

2 x 4 x 13 test things of memtest with 0 errors at all.

Antoher Speccy (if that helps)
http://speccy.piriform.com/results/peRiUT6o63YHzLLlrM4r0TQ


I've updated to bios F17
Updated chipset AMD from the Mobo website (Jan 2024 one)

Updated GFX drivers

Uninstalled Malwarebytes
uninstalled Defender.


I havent played with any other drivers. TBH I wasnt 100% sure which ones i should play around with

The sysnative wouldnt let me update (9mb)

https://www.dropbox.com/scl/fi/nbe7mtbue30k51os9ibvz/SysnativeFileCollectionApp.zip?rlkey=39qz4k51yp2hjazoxh74ie1jm&dl=0

Thats a dropbox link to sysnative.

The npcapwatchdog entry is related to the nPCap network sniffing tool, used by many other network tools - Wireshark for example.

However, based on what's in the dumps I think that bad RAM is the most likely cause here. One dump contains a chkimg failure for win32kfull.sys - a Windows component. This indicates a corrupted memory image of a system file, in this wump win32full.sys has 1402 corruptions...

CHKIMG_EXTENSION: !chkimg -lo 50 -d !win32kfull
    ffff8a125f846a15-ffff8a125f846a16  2 bytes - win32kfull!xxxSendTransformableMessageTimeout+2a5
    [ af 89:6f 8a ]
 
<many entries removed for brevity>

    ffff8a125f9312d1-ffff8a125f9312df  15 bytes - win32kfull!GetgpDefITable+1 (+0x29d)
    [ 8d 05 91 64 20 00 c3 cc:83 ec 28 4c 8b 15 35 f0 ]
WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view  entire output.
    ffff8a125fae08d0-ffff8a125fae08df  16 bytes - win32kfull!WPP_aa0cdaa0f1c33ddef9256642731d7c5d_Traceguids
    [ a0 da 0c aa c3 f1 de 3d:cb e0 3b 37 2e 93 5d 31 ]
1402 errors : !win32kfull (ffff8a125f846a15-ffff8a125fae08df)

This is most usually caused by bad RAM.

The most reliable way to test RAM is to remove one of the two 8GB sticks you have and run on just one for a few day - or until you get a BSOD/crash. Then swap sticks and run on the other stick for a few days - again, until you get a BSOD/crash. The advantages of testing RAM this way are; you can keep working whilst testing your RAM, and this is guaranteed to find a flaky stick.

Alternatively you could run Memtest86 to stress your RAM and see whether that finds a flaky stick....

• Download Memtest86 (free), use the imageUSB.exe tool extracted from the download to make a bootable USB drive containing Memtest86 (1GB is plenty big enough). Do this on a different PC if you can, because you can't fully trust yours at the moment.


• Then boot that USB drive on your PC, Memtest86 will start running as soon as it boots.


• If no errors have been found after the four iterations of the 13 different tests that the free version does, then restart Memtest86 and do another four iterations. Even a single bit error is a failure.

Let us know how the RAM testing goes.

Edited by ubuysa, 02 March 2024 - 05:02 AM.

Also, I have 4 sticks of ram.
SHould i remove 2?

Removing two would be a faster way of testing for sure, if you can stand the loss of that much RAM....

ok thanks, ill give it a go and see how i am tomorrow

 

uninstalled Defender.

What do you mean you uninstalled Windows Defender.    That is a absolute no no.   

Please explain what yo have done.  The Speccy Report shows that it is still active.   There is never a need nor was a request made for anything to be done about Defender.

As well I already stated there was no need to uninstall Malwarebytes and provided a URL to follow the directions so that it can be run with no problems alongside Defender.

Please only do what is asked.      As for not able to upload Sysnative Report .zip  you need to manage your uploads for here from your Name at Top Right then---> My Settings then on the Left Side--> Manage Attachments and delete older Uploads so that you can upload more as per having to use Drop Box.   @ times the upload is too large for here and it is OK to do so.  But 1st try Managing your Uploads such as the Speccy.pdf file.  As can see no one wanted to download it. Sitting there taking up your upload space.

Apologies, i said defender, meant Malwarebytes. As you can see, i didnt uninstall defender.

I wasnt aware there was a download lmiit per user, instead of per post, so i will fix that now.


As per unisntalling Malwarebytes, 
User 

Suggested this in a response prior to you saying I didnt need to, so I had already done it.

Once again, if I get the BSOD's fixed then i can slowly adding things back starting with malwarebytes and get it running with defender.

"Please only do what is asked."

Right now, i have done everything as suggested in these posts and am reporting back.

In all three of the most recent (March) dumps there were four RAM sticks installed. Have you tested it thoroughly on just two sticks? Have you then swapped sticks? It doesn't seem as though you've had enough time to run for long enough on just two sticks to be sure it's not BSODing? Depending on how often it's having BSODs, and I'm seeing about two per day in these dumps, then you really need to run on justv two sticks for a couple of days to be sure they're good. Do the same with the other two sticks.

I do have another suggestion based on these March dumps, but it's vital to be 100% certain that this isn't bad RAM.

Edited by ubuysa, 03 March 2024 - 05:27 AM.

Have you tested it thoroughly on just two sticks?

 

Perhaps my canned info below may be of some help;

 

How to physically test your RAM.

 

The following checks require the computer case to be opened so take the following safety precautions 1st, disconnect the power cord from the wall socket, press the case power button for twenty seconds or so to get rid of any residual charge in the system, take anti static precautions before touching anything inside, you can do this by touching a bare metal part of the case or PSU.
 

Have a pencil and notepad to hand.

 

Remove each stick of RAM and blow out the memory slots.

 

Insert the first stick of RAM in memory slot A2 which is the second slot away from the CPU, reconnect the power and in the case of a desktop computer the video to screen cable and the keyboard.

 

Power up the computer and see how it goes.

 

Make a note of the results.

 

Repeat the procedure until the first stick of RAM has been tested in each memory slot and the results written down.

 

Remove the first stick of RAM and put it to one side on top of a piece of paper with the number one on it for identification purposes.

 

Repeat the procedure with all RAM until each stick has been tested in all slots, the results written down and the sticks identified numerically.

 

Now the really long winded part;

 

If no individual stick of memory or slot on the MB has an obvious problem all of the above needs to be repeated but this time by running Memtest 86 for each stick of RAM and in each slot on the MB and for at least 4/5 passes, for some reason that many of us cannot explain a stick of RAM may work in one slot on a MB but not in another.

 

 

 

 

 

THanks for the responses.
I'm starting my testing with 2 x sticks today.
I've been getting BSODs daily so I will run for 3 x days on 2 sticks.
Then 3 x days on other 2 sticks,

If i get fails in those 3 days I'll make an adjustment to testing, perhaps try the other 2 channels on the same 2 sticks.
Last case will drop to just 1 stick and see how it goes.


I'll report back in about 5-6 days when I've done a few days testing

Thanks all.

Also: No i wont be randomly doing a fresh install and losing everything when this has been stable for so long. 

I would think starting with 1 stick would be better option, then move to 2 to check the slot for issues next.

The testing will also go faster as well that has been recommended to you in Post # 27.

This is the usual manner to test to test ram.   Then 2 sticks to run and test in operation.

FWIW regarding Malwarebytes; it is the most reliable of the anti-malware offerings and is also known to tolerate other anti-malware products better than most others do. However,you were running both Malwarebytes and Defender and it's never wise to run two anti-virus engines at the same time. In addition, when dealing with BSODs that have no obvious cause it's always wise to uninstall all third-party tools that you can do without as a test.

Edited by ubuysa, Yesterday, 05:04 AM.