Please help! Windows 7, blue screen after Norton power eraser download

No idea, am not there.

I have provided info and please read the URL : https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e

If can not get to C: then suggest try one of the Boot Disks from URL Provided as it has tools.

Use the Linux one to rescue anything you need.

Note : Win 7 Servers are no longer on-line for Activation (so I think) so fix or move to linux or buy a None-OEM Win10 if still able to.

Win10 End of Life Oct 2025.   Find out if can run Win11 or not.  Buy a new system  Move to Linux Mint.

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Linux Mint Cinnamon Edition : https://www.linuxmint.com/rel_vera_cinnamon_whatsnew.php

FAQ's plus Minimum Requirements : https://linuxmint.com/faq.php

Less Command Line stuff than others. Check out the videos : https://www.google.com/search?q=linux+mint+cinnamon&client=firefox-b-d&source=lnms&tbm=vid&sa=X&ved=2ahUKEwjzu4eQ-8L8AhViAzQIHSZ2D8oQ_AUoAnoECAEQBA&biw=1536&bih=671&dpr=1.25

It Comes with Software as well there is tons of Software available : Open Source : https://alternativeto.net/platform/linux/?license=opensource check free and ....

Do the following only if the above suggestions do not work for you. Note: You can also get to the command prompt doing the following steps.

Tap F8 at boot to get the advanced boot options shown in the below image. You can also select Safe Mode with Command Prompt at this screen.

Select Repair Your Computer to get the next screen shown below

You can select Startup repair. It may take 3 runs before a repair is complete. If a Repair does not work then select System Restore and look for a Restore Point just before you used Eraser. Command Prompt is also available on this screen if Safe Mode with Command Prompt does not work for you.

Edited by JohnC_21, 24 February 2024 - 09:01 AM.

@ Moxiemomma

I have deleted your post in this topic because it was in reply to a now banned spammer - post also deleted - and now made no sense.

Chris Cosgrove

@ Moxiemomma
 
I have deleted your post in this topic because it was in reply to a now banned spammer - post also deleted - and now made no sense.
 
Chris Cosgrove

How do I restart from c prompt?

shutdown /r