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Downloaded File fails to run


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#16 cryptodan

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Posted 22 February 2024 - 10:30 AM

How fast and stable is your connection?

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#17 SacSurge

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Posted 22 February 2024 - 10:46 AM

Download speed: up to 800 Mbps, Upload speed: up to 20 Mbps

 

Eithernet connected Xfinity



#18 cryptodan

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Posted 22 February 2024 - 01:13 PM

Does the file completely downloads or is it smaller then listed on the site? I am unable to verify because I cannot buy the game.

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#19 SacSurge

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Posted 22 February 2024 - 02:50 PM

Just a red download icon in our accounts so can't see the size it starts automatically. I have posted on our message site for others to post the exact size of their downloads. I do remember it took almost 20 minutes each time I downloaded which has never occurred before. I'll post back asap



#20 SacSurge

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Posted 22 February 2024 - 02:57 PM

Mine looks smaller at 1.054.851GB

 

Here is another league members download 1,307,951,104 bytes



#21 cryptodan

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Posted 22 February 2024 - 03:01 PM

Does that other file work for them?

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#22 SacSurge

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Posted 22 February 2024 - 06:41 PM

Yes, Nobody else in league has reported the setup file failing integrity check. I went on Strat forum and it's happening to a few it sounds like.



#23 cryptodan

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Posted 22 February 2024 - 06:50 PM

What browser are you using to download?

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#24 SacSurge

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Posted 22 February 2024 - 10:18 PM

I used Chrome. I also download the setup file using another members amazon link and it took 25 minutes again but it passed Integrity test and installed just fine. My Dell desktop does not have what it takes to upgrade to windows 11 and windows 10 seems to be having issues with my older machine 2012 model. I guess I should just purchase a nice windows 11 desktop with plenty of speed, power and space. I might try the steps in PKShadow's post. I'm a little green with this computer software stuff and assumed I would mass something up but the machine seems to be quicker and working well. Should I shutoff windows updates for now? I have them paused until tomorrow so I will delay it some more until I learn what to do.



#25 cryptodan

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Posted 22 February 2024 - 10:32 PM

Something might be wrong with the server hosting that file and not your pc or software.

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#26 SacSurge

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Posted 23 February 2024 - 08:50 AM

I do believe that as the downloads usually go pretty quick. They did include some install notes this year about issues with recent windows updates and that we might have to change compatibility on the install file and the application file if the game didn't launch after install. At least they were informed before the downloads became active for there many customers. They aren't the greatest when it comes to customer service so we are basically all on our own when issues occur.






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