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My pc was infected and I can't get rid of it.


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36 replies to this topic

#31 Jarbon

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Posted 02 March 2024 - 08:20 AM

I have access to windows security now and can select which folders are excluded from scans.

Edited by Jarbon, 02 March 2024 - 08:23 AM.


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#32 Jarbon

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Posted 02 March 2024 - 08:26 AM

I went ahead and removed everything from the excluded list. I'm thinking nothing I care about would get messed with by the security scans.

Edited by Jarbon, 02 March 2024 - 08:29 AM.


#33 Jarbon

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Posted 02 March 2024 - 09:07 AM

The full scan with nothing skipped is showing no viruses. Think I'm good to go?

#34 Oh My!

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Posted 02 March 2024 - 01:45 PM

Great to hear. Yes, we are all set.

Here is our final step and some additional information to consider.

===================================================

KpRm by Kernel-panik

--------------
  • Download KpRm and save it to your Desktop (see here if you must use Chrome)
  • Note: If the file is detected as malware it is not and it is safe to download. The detection is a false positive.
  • Right click on the icon and select Run as administrator
  • Click Yes on the Disclaimer
  • Place a check mark in Delete Tools, Create Restore Point, and Delete in 7 days
  • Click Run
  • Click OK on All operations are completed
  • KpRm will delete itself from you Desktop and you can either save or remove the report that is generated
  • You are free to remove any other tools/reports still remaining
===================================================

All Clean!

--------------

Your computer is now clean. Please consider this going forward.Thank you for placing your trust in BleepingComputer. It was a pleasure serving you. ohmy_done.gif
Gary 

Lord, to whom shall we go? You have the words of eternal life. We have come to believe and to know that you are the Holy One of God.

John 6:68-69

#35 Jarbon

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Posted 02 March 2024 - 04:47 PM

Couldn't do it without you, Gary, you're a Saint. Can't thank you enough for the clear instruction and holding my hand through the process. This stuff is beyond me.

Edited by Jarbon, 02 March 2024 - 04:48 PM.


#36 Oh My!

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Posted 02 March 2024 - 04:59 PM

My pleasure.

I appreciate your kind comments. You are always welcome here, my friend.

Gary
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Lord, to whom shall we go? You have the words of eternal life. We have come to believe and to know that you are the Holy One of God.

John 6:68-69

#37 Oh My!

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Posted 03 March 2024 - 10:37 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
Gary 

Lord, to whom shall we go? You have the words of eternal life. We have come to believe and to know that you are the Holy One of God.

John 6:68-69




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