Explain How You Fixed It So Others May Learn From It

I will plug everthing in except the power cord then wonder why it dosnt turn on!

I've done that too! It was when I replaced the PSU. Thought maybe I got a bad one or that the problem was something else.

I see that this thread was opened in November 2006. The last six years do not seem to have improved the level of response and courtesy by much ! I agree with the majority of the above posters that it is at the least annoying when a question or problem is posted, one and often more people go to the effort of making constructive suggestions and you never hear again from the original poster as to whether anything worked or not.

At the very least, this is discourteous, and, as had been pointed out several times above, doesn't allow any learning from the experience or solution.

Patriot 11 - it probably wasn't an accident or mistake that your PSU was set to 220V. I live in the 220/240V part of the world and there is a lot of dual power supply equipment around. If you live in the 110V part of the world and your nice shiny new PSU is set to 220V, the worst that happens is that it just sits there and does nothing. If I buy it and it is set to 110V and I don't notice, just like yours, it will sit there and do nothing - after it has given a loud pop, possibly a blue flash, and certainly an expensive cloud of smoke !

Chris Cosgrove

No if anything it has gotton worse....

The sad fact of the matter is: THE INTERNET DEPICTS REALITY. If People are ignorant scums IN THIER DAILY LIFE,they are going to be here also

Edited by 4dude, 31 August 2012 - 12:41 PM.

Totally agree with this! BC is the largest computer forum I have seen to date. With over 500,000 members! That's why people should be grateful. Because people like us do this for free and they take it for granted!

Hi, some folks will recognise me as I am a tech type and work other computer help forums, just now and then pop in here and offer a little advice where needed.

That does of course mean that I also see too many times, the statement "Its OK I fixed it!!" with no explanation as to how and you never see that member again.

This thread is a good idea and I may be recommending or even starting the same on other forums.

 

So now to actually follow the idea of this thread and explain a problem I had and how I sorted at least the damage caused by taking the wrong advice. Yes even us techy types can fall for that too.

 

Let's start from the beginning, as it does seem to be the best place to start from, much better than going backwards from the end eh?

 

When I first got connected to the internet it was of course early days and was a standard dial up connection, that connection though gave me what everyone now knows as an ISP or in full an Internet Service Provider. To avoid advertising I will not say who, but I have stayed with them as they do provide good service and always have done.

So as broadband became available, and at a price I could afford I asked for an upgrade from my ISP, who duly did so which involved quite a bit of work on their part including the installation of equipment by BT in the exchange.

My ISP also provided an ADSL modem for use on that connection which once the braodband service was up and running did well for several years with my Windows XP based computer. The cost to me was I think nothing more than the extra price of the broadband service as against what I had been paying for dial up.

A few years went by with Windows Vista coming up which after seeing enough critiscism of it I decided to ignore Vista and wait for Windows 7.

Once Windows 7 was fully launched and accompanied by much praise I bought a fairly simple Packard bell machine to see how I would get on with it.

In order for Windows 7 to go online it now needed a full router, so after a call to my ISP explaining the situation. For a small charge and nothing like the full price, provided me with a router that they had already configured to work with my connection, all I needed to do was connect it.

Again some years passed, I improved my computer with a few upgrades to its internals including more RAM and a sound card.

Software wise as well as normal Windows updates and experiments with various security software, I am at present running with Comodo firewall, (Only, not the full with AV)

Also Windows Security Essentials, Malwarebytes, SuperantiSpyware, and as background protection SpywareBlaster.

 

That then leads to a good look at my overall protection and taking note of reviews, and also test results from various sources, plus a check of my firewall status. That last one was through the website of the pretty well known Shields Up from the Gibson research company.

The test from that site showed that although well protected and the firewall couldn't be breached, it wasn't fully stealth mode.

Having checked that Comodo was set up to be fully stealth, I could only assume it was the router hardware firewall was allowing ports to be seen.

 

That is when the trouble started!!

I needed to access my router settings, but on trying found that I couldn't. The router in question is an Edimax ADSL2/2 modem router model AR-7284WNA/AR.

After looking round for reasons, I found from good advice, an answer on a different forum regarding the same problem someone else was having and not able to access the settings of this particular model.

I knew in the past I could do so but not now.

 

For general information the way in used to be to open your browser and put in to the address bar this IP number 192.168.2.1 That is a well known access number for most makes of router, and usually gains you the first page where you then need to input a user name and password. In my case that is as far as you can get. The username and password do nothing at all, the thing doesn't open and just sits there laughing at you .

 

Here is where I took the wrong advice, some one said the router should be set back to default by pressing and holding the reset button for at least 30 seconds.

It did indeed set the thing back to default as in manufacturers default, so therefore losing all connection settings and kicking me off line. Also did not cure the problem of not being able to access the settings.

 

Word of caution to all, do not reset your router unless you know all the required connection details, and also you can get into the router to set them.

 

By some more searching, (Good old Google) I then found that the way in to the router settings is for whatever reason blocked by the actual date as it is in present time.

I as yet don't know what the cutoff date actually is or was, but somewhere in the router firmware there is a date that once passed, all access is denied, prior to that date you can get in, after that date no you can't.

 

So how do you get in then?

 

The answer as I found again by searching, is to fool the router by changing the time and date on your computer to 1st February 2010. I assume that date is obviously pre cuttoff date but don't know by how much.

 

After doing that I could then access all settings, so with help from my ISP through quite few e mails, I could at least get the router to connect again by putting in the right settings as given to me by them.

 

All of that was done incidentally by connecting my old XP computer via the older ADSL modem which I am extremely glad I kept it. That of course gave me the ability to send E Mail and have some on line presence.

 

Now here is one other thing I learned, although my Windows 7 machine was back on line, and also having reset the computers date and time back to the present day, I still could not access my E Mail via Windows Live Mail on that Windows 7 machine, I had to still use the old XP machine.

 

So a puzzle as to why Windows Live wouldn't connect and go on line.

The clue was in the error message that Windows Live Mail was giving me.

It said that "Callendar services couldn't connect"

 

So although time and date had been reset, it actually wasn't synchronised with Internet time, so Windows live mail was getting a little confused.

To resynchronise, first click on the time on the bottom right, then select "Change date and time settings"

In the window that then opens click the tab for "Internet Time"

Again click "Change settings"

Another smaller window opens, so make sure the server menu is set to "time.windows.com" then click the button "Update now"

Your computer will search out the time server and update to that time.

 

Youshould then find Windows live Mail will now connect.

 

As far as sorting out the original idea of making sure all ports are stealthed, it actually seems it isn't possible in the Edimax router, it just blocks 'em, so that is good enough, not perfect of course, but does protect from invasion.

 

Nev.

passwordless router firmware... Sounds like something worth implementing as a feature, rather than a ploy to make people buy more routers.

Favorite D'oIh moment for me... I pulled my  CPU fan off to clean it, and put it back in backwards and my CPU was overheating~then powering down and then I was getting thermal event BIOS messages after power up ... went on BC again,... which way does the cpu fan blow? that was classic.

 

  But anyway. My PC was randomly shutting down and i didn't know why, but i was losing data and was petrified if i didn't save all the time. Turns out i had  a burned out OEM power supply. Googled it, plenty of takers for the authnetic power supply that it came with, for $300, went on BC and was advised that PSUs were in fact interchangeable, i.e. aftermatket PSU will be just fine as long as the MoBo pins were matching. went and bought a new one for $50 and plugged it up and whammo, back in business. I feel pity when a laptop user gets random power shut downs, countermeasures are pretty tough.

Hello,

 

I just ran across this one today, but I do agree with what you say

 

I have had some issues and thankfully the nice folks who helped me figure things out I'am thankful for all your help.  The website you have put together is fantastic.  I'am so glad I ran across this website.

 

Yes you all helped me greatly thankyou very much for giving me instructions on how to properly go bout cleaning up any virus issues and informing on what to do first. 

and what to do last.  and giving me the details etc. 

 

I think for me I always follow instructions to the letter the best I can do when being asked to do as told.

Thankyou  again again and again.  and I send my blessings to each and every one of you.

 

Have a very blessed thanksgiving.

 

From Gina

So true in any professional learning community.  The whole point is to share information and add more to the existing body of knowledge that already exists.  This is in alignment with many other disciplines in which the combined knowledge of all of those working together is much more than the know-how of just one person.  I agree that many new users do not have the knowledge, or know about etiquitte, in sharing what they have learned and giving back to the community.  It makes me feel encouraged when I think about the potential to find solutions in our world with the efforts of all who are impacted being applied to make a difference overall.  Am very much appreciating the discussion here.

i am agree most people here visited to learn more about pc problem instead to hire a technician it is better to visit this site and ask about your problem maybe someone know about the answer how to fix it.

This will be a fix for anyone that has installed Adobe CS6 while still wanting to use CS5 suite.

Remember when you installed the latest CS6 and all of a sudden it killed all previous versions? i sure as sh1t did because it took me donkys years to fix (Not really years but still adobe years LOL)

Well i could never find a fix to help with this issue but after doing my own little investigation, i did come up with a fix.

 

it all comes down to the C:\Program Files (x86)\Common Files\Adobe\Adobe PCD\cache\cache.db" file. what you will need is a copy of this file before you installed CS6. (I got mine from an old backup of the server)

First you open this file C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\PDapp.exe, when that is open you paste the cache.db file in the directory (Overwrite the one there, remember to back the current one up anyway just in case)shown above and then open something like PhotoShop.

Close everything down and then re-open photoShop, with any luck you will now be able to re-use your CS5 suite with out having to re-register it.

 

Just note you will need to remove all them files in the (C:\Program Files (x86)\Common Files\Adobe\Adobe PCD\cache\) folder so it should only have the cache.db file.

This took me days to fix but now every time we update even adobe flash player i have to impliment this fix inorder to still use our Paid versino of cs5.

 

I hope this helps someone because it took me a lot of digging to find this fix. Also note, if you have Adobe pro it also stores in the cache.db file (Registration).

I didn't fix it - Alex did.  All I did was as she instructed me to do.  In fact, I don't have the slightest idea how it got fixed.  You can read the thread for yourself to see how she did it.  I just know it involved an awful lot of downloading, scanning, log postings and finally, a fair number of deletions.  Oh yes - and one or two rebootings along the way.  In the end?  I'm good.

 

I suspect a lot of others would say pretty much the same thing.  All I can say is thank the Lord for this great site and the folks who are here to help us.

I completely agree with this thread. The times I've found a thread about something online and then couldn't figure out how the person fixed something because they didn't tell, leaving me stuck with the problem...

Honestly, even if described in the thread, I feel like the OP should at least give some indication of what they have done that did the track. It's so incredibly useful for people who are just looking for a solution and nothing more. I know exactly how it is!

What Foldingchair is talking about reminds me of one of my pet peeves - the "you can" instruction manual.  Almost every sentence starts with the phrase, "you can."

 

"You can copy and move files easily."  "You can change the default color scheme."  "You can . . . etc., etc."  All they tell you is that you CAN do all kinds of things with the program, but the don't tell you HOW to do it.

 

Ever run into one of those?  Drives me nuts.

Edited by pdmike, 23 May 2015 - 12:09 PM.

That's what youtube is for pdmike