Seeking Assistance / Windows 7 Lost All My Data / Hard Drive Failure

Hmmmm

why recovery disks!!! and where from

(if the system was corrupt the problems would have been carried over)    

Check out Macrium or Ameobe as a better backup option.... ummm they will require SP1 

WMP >>does<< require updates included from SP1, and any further updates to work correctly

There will come a time when AVCHD and VLC will not work on W7, either with or without  SP1

(W7 only will die quicker)

Depending on which Browser??? you use and lost, is HIGHLY likely due to the fact SP1 is not installed.... very little works without it now

(IE8 was the BASE , upgrading to SP1 gets you to IE11)

Please run the SSD check

im in the UK will be signing off  shortly, nearly 2AM

EASE failed NO SP1 runtime dll

cross post

My apolgies just assumed it was an SSD, but prog still requies that "updated dll"

Edited by Torchwood, 06 February 2024 - 08:59 PM.

I will not be able to get service pack I for I tried and no updates will be installed.

Yes you will. Enable TLS 1.2 in Internet Options. Access Microsoft Update Catalog, download and install KB976932.

 Use TLS 1-2.png   11.95KB   0 downloads

Note that you will still not be able to use Windows Update immediately. Download KB3138612 as well and install right after Service Pack 1.

In addition to the above read this : https://support.microsoft.com/en-us/topic/convenience-rollup-update-for-windows-7-sp1-and-windows-server-2008-r2-sp1-da9b2435-2a1c-e7fa-43f5-6bfb34767d65

 

I will not be able to get service pack I for I tried and no updates will be installed.

 

Yes you will. Enable TLS 1.2 in Internet Options. Access Microsoft Update Catalog, download and install KB976932.

 

Use TLS 1-2.png

 

Note that you will still not be able to use Windows Update immediately. Download KB3138612 as well and install right after Service Pack 1.

 

* Thank you very much, truly appreciated. I'm getting some assistance with this, yet your information has been most valuable to me, 'if it works'. Again, I'm grateful for the outstanding support.

Let me ask a question if I may. I'm having an issue with playing videos in MP4 AND .MOV content after my operating system failed. However, I can play AVCHD in Windiows media player, yet I cannot play MP4 or .MOV in Media Player. Though, the MP4 and .MOV will play with VLC Player. Is that a 'codec' problem? Some seem to be stumped with this issue. Again, I tried installing a Lite Codec Pack but the upload failed due to not having Service Pack 1 installed. So, there is no way of knowing if the videos (MP4 and .MOV) would play with service Pack 1. Thank you again.

Edited by Synoptic, 07 February 2024 - 06:47 AM.

In addition to the above read this : https://support.microsoft.com/en-us/topic/convenience-rollup-update-for-windows-7-sp1-and-windows-server-2008-r2-sp1-da9b2435-2a1c-e7fa-43f5-6bfb34767d65

Thank you very much.

I am asking if any know how to read the codec list in System Information in Windows 7. As to the picture enclosed, can any determine if the system has MP4 installed? All replies are appreciated.

Edited by Synoptic, 08 February 2024 - 09:52 AM.

 

I will not be able to get service pack I for I tried and no updates will be installed.

 

Yes you will. Enable TLS 1.2 in Internet Options. Access Microsoft Update Catalog, download and install KB976932.

 

Use TLS 1-2.png

 

Note that you will still not be able to use Windows Update immediately. Download KB3138612 as well and install right after Service Pack 1.

 

Which do I download 1-2- or #3?

 

I will not be able to get service pack I for I tried and no updates will be installed.

 

Yes you will. Enable TLS 1.2 in Internet Options. Access Microsoft Update Catalog, download and install KB976932.

 

Use TLS 1-2.png

 

Note that you will still not be able to use Windows Update immediately. Download KB3138612 as well and install right after Service Pack 1.

 

KB3138612 is not applicable with my computer: could not run. However, I did download and run service pack 1. What should I do now?

Edited by Synoptic12, 08 February 2024 - 10:36 PM.

No idea, have been off Win 7 for years.

You may find some 3rd party codecs here that will work with 7.  https://fileforum.com/browse/Codecs

Though VLC plays anything so if not working there there is issues.

No idea, have been off Win 7 for years.

 

You may find some 3rd party codecs here that will work with 7.  https://fileforum.com/browse/Codecs

 

Though VLC plays anything so if not working there there is issues.

The files (video) will play with VLC, yet I wish not to install VLC. The link you provided has many codec packages. Which do I install for Windows 7? Here are a couple of pages. The first page and an additional page shows Windows Essentials where 99% of audio and video files work (Denoted with Red Arrow). I believe that is what I had originally. Thanks.

Edited by Synoptic12, 09 February 2024 - 09:44 AM.

If it still downloads that would be a appropriate one to use.

Welcome. :=}

UPDATE:

One blunder led me down the river of dread. When I installed the new hard drive, I removed a memory module (DIMM) I believed was in the way. However, the module was not in the way. When I replaced the memory, I left a gap at the bottom whereby the module was not locked in. An abundance of issues led to this mistake: Freezing, No email access, could not access anything online. After four hours, I decided to look again inside the ATX tower case and that is when I noticed the memory module not seated properly.

When I corrected the error, I received updates right away from Service Pack 1. It appeared as many updates failed. However, I was able to reinstall Windows Live Essentials and get the Windows Live Movie Maker. I was also able to reinstall Microsoft Security essentials. Prior to installing MSE, I installed Avast and Total AV; one worse than the other as each kept pestering me with 'ads' and kept intruding on everything: 'An annoyance'. MSE is  great security software that I would regard with any of the top security software's, including Sophos Cyber security in my opinion. This was truly a task. Apparently the Windows 7 servers are still working.

I did rectify the MP4 videos not playing. It was not any codecs for I checked the link in my Windows Media Player as it showed all the necessary codecs. The video files were not corrupted as they played with the VLC Player. This had me stumped as not any could help me in this area including experienced software people. I did not realize that many knowledgeable IT specialists are weak or have limited knowledge  in terms of container formats. I  thought the problem may be related to the updates, yet never stated that fact. In updating Service Pack 1, the videos which did not play and showed an i-Tunes icon immediately changed to a 'picture' icon. Now, I do not need the VLC Player. Yet, that program is excellent and I would highly recommend VLC to everyone. The only problem is that one cannot extract the video, 'just watch'.

* I have the original Microsoft EXE. install for Windows Live Movie Maker and for Microsoft Security Essentials. Those programs could not install without Service Pack 1 which I believed was the issue.

I have a question. Do I need to install Service Pack 2 and 3 for I cannot see where I can obtain those Packs, at least with no virus or malware. Any assistance here is greatly appreciated. I wish too thank everyone for their outstanding support.

Edited by Synoptic12, 10 February 2024 - 04:49 PM.

NOTE: ya can not run 2 A/V at the same time.  

Note : Microsoft Security Essentials Virus definitions stopped end of 2023. 

As well wrong about how good it was as was MS 1st attempt. Defender runs much better and is in the Top 10.

There is only 1 Windows 7 Service Pack, There are no others.  There is the Roll-up which I provided info for.(How To).  Note : doubt will run due to Servers are off line.

So windows Catalogue.

It appeared as many updates failed.

If you haven't already, install KB4490628 and try again. The update is a prerequisite to some while failing to be offered by Windows Update.